Resources
File a complaint with your state Attorney General
Official state-level consumer complaint portals for pattern billing issues, fraud, and unresolved merchant disputes — use after contacting the company in writing.
- Last verified
- 2026-09-19
State Attorney General consumer divisions handle pattern complaints and unfair practices — not every individual billing dispute. File after you have documented merchant contact, case numbers, and a factual timeline. AG complaints do not guarantee refunds but create a formal response requirement in many states.
When to use a state AG complaint
- Merchant refuses refund after clear policy violation
- Repeated unauthorized charges after documented cancel
- Company unresponsive after written escalation
- Suspected fraud affecting multiple consumers
Additional resources
See also: How to escalate customer service
State complaint portals
Common questions
- When should I file with my state Attorney General?
- After documented merchant contact fails and you have case numbers, dates, and a factual timeline. AG complaints work best for pattern issues or clear policy violations.
- Will the AG get my money back?
- Not guaranteed. AG offices mediate and investigate unfair practices; outcomes vary by state and case facts.
- Should I file AG complaint before chargeback?
- Usually contact the merchant first, then bank dispute for billing errors. AG complaints can run in parallel for documentation pressure.